In order to downgrade or cancel your account, please contact us at support@followup.cc to ensure your account is cancelled properly.

As of December 15th, 2016:

Refunds –

FollowUp.cc reserves the right to refuse or cancel your subscription at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

Annual Payments –

Refunds will be reviewed on a case by case basis. For annual payments, customers are agreeing to a service of 1 year on a recurring basis. If there was request to cancel prior to renewal a refund will be submitted, please provide proof of contact so we can review. Any billing errors created by FollowUp.cc, will be accepted without question.

Monthly Payments –

Monthly plans can be cancelled, and will terminate upon the next month’s renewal date. If there was request to cancel prior to renewal a refund will be submitted, please provide proof of contact so we can review. Any billing errors created by FollowUp.cc, will be accepted without question.

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